American Society for Training & Development
Overcoming Barriers to Behavior Change, Paperback/Juanita Coble
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Explains how fear, laziness, and resignation can keep employees from reaching their potential, even when they want to improve. The authors discuss how provocative coaching - or ""playing the devil's advocate while being on the side of the angels"" - can help people get past the feelings that are blocking them from making a positive change.
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